UK trade booking software, built by one accountable founder.
OptiTech Automation is built and run by Cristian Moise-Putanu, the founder, based in Torbay, Devon. Every contract clause, every support decision and every product direction comes from one person, not a boardroom dressing the company up for a sale.
Why this exists
I'm Cristian. I built OptiTech Automation from Torquay after watching too many good trades lose their evenings to admin nobody ever trained them for, then get locked into software designed to keep them stuck the moment they signed. When you email support, I'm the one who answers. When something breaks, it's mine to fix. So I've made your way out bulletproof: your data is yours to take any day, written into the contract itself.
The Pledge is not a marketing page. It is a clause in your contract. You can walk the day you want to, with your data in your hand.
Built where it's used
Every workflow is built around how UK shops actually run: plumbing, electric, gas, HVAC, drainage. The booking engine respects bank holidays. The dispatcher knows that an EICR booking isn't the same as a boiler service. The compliance reminders know what Gas Safe records you have to keep and for how long.
The Empire programme
For multi-branch groups, the Empire tier is application only, price confirmed on assessment. We co-develop with the customer rather than sell a fixed product. Quarterly business reviews on-site. Custom integrations and a named platform engineer.
If OptiTech Automation cannot continue
OptiTech Automation is run by Cristian Moise-Putanu as a sole trader. Clause 12.12 of the Business Owner Terms and Conditions sets out what happens if he dies, suffers long-term incapacity, or the business permanently stops.
Business owners are given a minimum of 30 days’ written notice where advance notice is possible, and a full export of their data is provided to every active business owner during that period.
Subscription fees stop being collected from the date of that written notice. Where no advance notice is possible, any prepaid period is refunded pro rata.
Those obligations are personal to Cristian Moise-Putanu and, to the extent legally possible, bind any legal representative or successor in title of the business.
The Terms also advise you to keep your own backup export at regular intervals using the platform’s export function. Clause 11.3 covers the ordinary case: on termination, a full export of your data in CSV or PDF format follows your written request, aimed at the next business day and promised within five business days at the latest.