Comparison · honest · operator notes

OptiTech Automation vs ServiceTitan

ServiceTitan is enterprise-priced. Excellent product. Wrong economics for a small UK trade shop.

FeatureServiceTitanOptiTech Automation
Starting priceEnterprise-level annual pricing (quote-based)From £599/mo
Implementation3–6 months1–2 weeks
OperatorTier-1 helpdeskSole trader · one person · every email
Lock-inMulti-year contract30-day notice, no exit fees
UK trades fitUS-first, UK-secondUK-first, day one