The Commusoft alternative that shows you the price
OptiTech Automation vs Commusoft. Commusoft is a deep platform whose own site says it is designed for businesses with 6 or more staff, and it does not publish pricing. OptiTech Automation is the Commusoft alternative with the price on the page and the deposit taken at booking.
The three things that make this different
Standard is £599 a month, covering up to fifteen on the tools.
- The deposit goes into your own Stripe account at the moment of booking. We never hold your money. (Terms 2.3)
- One flat monthly price for your Stage, and hiring inside your Stage does not move the bill. No per-lead fee, and no commission on your customers' payments. (Terms Schedule 2)
- Leave on 30 days' notice with no exit fee, and take a full export of your data as CSV files from your own settings page, any time. (Terms 11.1 and 11.3)
One named founder is answerable for the answer you get.
| Feature | Commusoft | OptiTech Automation |
|---|---|---|
| Best fit | Their words: designed for businesses with 6 or more staff (Verified 14 September 2026) | UK trade firms of any size up to 90 workers |
| Pricing | Not published, three named plans, numbers on a scheduled call (Verified 14 September 2026) | Published: £599 a month up to fifteen on the tools, £1,749 to thirty |
| Deposit at booking | Payment tools within its invoicing workflow | Card deposit taken automatically at booking via Stripe, into your own account |
| Auto-dispatch | Scheduling and assignment tools | Auto-dispatch offers the job to the best available worker, owner keeps final say |
| Contract | Lists contracted 12-month and rolling licence types (Verified 14 September 2026) | 30-day rolling, cancel anytime, no exit fees |
The price, in the open
Commusoft
Commusoft does not publish its pricing. The plans page names three tiers, Go Paperless, Customer Journey and Automation, and asks you to schedule a call to hear numbers. It also lists contracted 12-month and rolling licence types. Verified 14 September 2026.
Their site is equally clear about who it is for, in their own words: designed for businesses with 6 or more staff.
OptiTech Automation
Ours is published and flat within your plan: £599 a month plus a one-off £249 Onboarding Investment covers up to fifteen on the tools, and Growth at £1,749 plus a one-off £999 Onboarding Investment covers up to thirty. Every published tier is on the pricing page in pounds, and Empire is by application.
You can price the whole decision, including the Onboarding Investment, before anyone has your phone number.
The price, in three lines
Standard is £599 a month, covering up to fifteen on the tools.
The one-off Onboarding Investment on Standard is £249. The first ten firms pay no Onboarding Investment, on any Stage.
Your card is authorised when you confirm your setup. Nothing is charged until you are live, after our review.
What Commusoft is genuinely good at
Credit first. Commusoft is a deep, mature platform, strongest where a business runs recurring service contracts with a proper office team behind it. Gas and heating firms with planned maintenance portfolios have run on it for years, and the depth is real.
If that is your business, it belongs on your shortlist, and this page will not pretend otherwise. The honest question is whether you are the business it says it is built for.
Six or more staff, by their own description
Commusoft’s own site says it is specifically designed for businesses with 6 or more staff, Verified 14 September 2026. That is a useful piece of honesty, because it tells you the product assumes office capacity you may not have.
OptiTech Automation centres on the band around and below that line: the owner of a firm with any size up to 90 workers, who does not have a back office to feed a big system. The software does the admin, because there is nobody else to.
The price on a call against the price on a page
To learn what Commusoft costs, you schedule a call. That is a deliberate sales design, and plenty of good companies use it. It also means you cannot compare numbers on your own time. Verified 14 September 2026, no prices are published.
Ours is public: £599 a month plus a one-off £249 Onboarding Investment on Standard for up to fifteen on the tools, £1,749 plus a one-off £999 Onboarding Investment on Growth to thirty, on 30-day rolling terms with no exit fees. Hiring inside your band does not move the bill. We publish because the owner we serve buys in the evening, after the vans are back, not in a scheduled discovery call.
Booking-first against workflow-first
Commusoft is a workflow platform: the job exists, and the software manages it well. OptiTech Automation starts before the job exists. Your customer books a real slot online and pays a deposit at the moment of booking, by card, into your own Stripe account. The money never touches OptiTech Automation.
Then the job is offered to the best available worker by the auto-dispatch engine, the worker runs it from an app that stays readable when signal drops, and completion raises the invoice and sends it to the customer. The owner watches it happen rather than making it happen.
What £599 includes, so the call is not needed
Standard includes the booking page, the deposit engine that captures a card payment at the moment of booking into your own Stripe account, auto-dispatch with the owner keeping final say, the worker app that stays readable when signal drops, invoices raised and sent on completion, and a CSV export of all your data from your own settings page. The £249 Onboarding Investment covers the founder building it with you.
That list is the whole pitch. If it reads thinner than Commusoft’s feature tour, that is deliberate. We build for the owner who needs the diary, the deposits and the dispatch to run themselves, not for the office that wants a hundred configurable workflows.
The switch, honestly
Moving operations software is a real decision, and we will not pretend it is frictionless. Your customer and job history exports and imports, the build takes days rather than a programme, and the founder does it with you personally.
Your card is authorised when you confirm your setup but nothing is charged until you go live. And if you get into the detail and Commusoft fits your service-contract world better, we will tell you before you spend a pound.
What they have that we do not
Commusoft does not publish its pricing and says on its own site that it is designed for businesses with 6 or more staff (Verified 14 September 2026), so a cost comparison cannot be run from the outside. A platform that deep will carry a good deal that we do not, and this block is about the parts we can state without guessing.
We have not re-read their feature pages on a date we could stamp here, so nothing below is put in their mouth. Where their site shows an accounting integration, a certificate generator or a free trial, treat each as a real gap on our side, because all three are missing from ours.
We have no accounting integration. Nothing of ours syncs to Xero, QuickBooks or Sage, and nothing here should be read as a hint that one is coming. Invoices are raised and emailed when a job completes and your records export as CSV, so the figures reach your books by hand or by import.
We do not generate compliance certificates. Your Gas Safe registered engineer or your qualified electrician issues the CP12, the EICR or the minor works certificate exactly as they do now, and what we keep is the document, the job record and the renewal date.
We run no free trial. You get a demo with the founder and a subscription that is not charged until you go live, with the card authorised when you confirm your setup. And a platform that charges per seat costs a one or two person firm less a month than any Stage of ours, which is a real reason to choose one.
Who should stay where
Stay with Commusoft if
- You have 6 or more staff, an office team, and heavy recurring service contracts. That is who they say they built it for.
- You need deep planned-maintenance and contract workflows more than you need self-serve booking.
- You are comfortable with a sales-led evaluation and a contracted licence.
Move to OptiTech Automation if
- You want to know the price today, without a call.
- You want customers booking online with the deposit taken automatically at booking.
- You run any size up to 90 workers and the admin lands on you.
Questions owners ask about switching from Commusoft
Commusoft is a deep workflow platform that its own site says is designed for businesses with 6 or more staff, sold through a scheduled call. OptiTech Automation is booking-first for teams of any size up to 90 workers: the customer books online, the deposit is taken at that moment into your own Stripe account, and the job is offered to the right worker automatically.
Yes. OptiTech Automation publishes every tier except Empire, which is by application: Standard is £599 a month plus a one-off £249 Onboarding Investment for up to fifteen on the tools, on 30-day rolling terms, and Growth at £1,749 plus a one-off £999 Onboarding Investment covers up to thirty. Commusoft names three plans but publishes no numbers; you schedule a call to hear them (Verified 14 September 2026).
It does not say publicly. The plans page names Go Paperless, Customer Journey and Automation and asks you to schedule a call for numbers (Verified 14 September 2026). If you want a price without a sales call, ours is public: £599 a month plus a one-off £249 Onboarding Investment on Standard.
Commusoft itself says it is specifically designed for businesses with 6 or more staff (their site, Verified 14 September 2026). If that is you, and you run heavy service contracts with an office team, it deserves a look. If you are smaller, or you want booking-first with the deposit taken at booking, that is the gap we built for.
We take them earlier. A card deposit is captured automatically at the moment of booking via Stripe, into your own account, before any invoice exists. Nobody has to remember to request it.
Yes. Set up your booking page and watch the deposit engine and auto-dispatch run before you commit. Your card is authorised when you confirm your setup, but your subscription is not charged until you go live.
See the numbers for yourself
Our pricing is public, the worth-it calculator does your own sums in about two minutes, and the call is 15 minutes with the founder, not a sales team.