Comparison · honest · operator notes

The Commusoft alternative that shows you the price

OptiTech Automation vs Commusoft. Commusoft is a deep platform whose own site says it is designed for businesses with 6 or more staff, and it does not publish pricing. OptiTech Automation is the Commusoft alternative with the price on the page and the deposit taken at booking.

FeatureCommusoftOptiTech Automation
Best fitTheir words: designed for businesses with 6 or more staff (checked July 2026)UK trades from a couple of vans to about 25 on the tools
PricingNot published, three named plans, numbers on a scheduled call (checked July 2026)Published: £599 a month up to ten on the tools, £1,749 to twenty-five
Deposit at bookingPayment tools within its invoicing workflowCard deposit taken automatically at booking via Stripe, into your own account
Auto-dispatchScheduling and assignment toolsAuto-dispatch offers the job to the best available worker, owner keeps final say
ContractLists contracted 12-month and rolling licence types (checked July 2026)30-day rolling, cancel anytime, no exit fees
Real numbers · checked July 2026

The price, in the open

Commusoft

Commusoft does not publish its pricing. The plans page names three tiers, Go Paperless, Customer Journey and Automation, and asks you to schedule a call to hear numbers. It also lists contracted 12-month and rolling licence types. Checked July 2026.

Their site is equally clear about who it is for, in their own words: designed for businesses with 6 or more staff.

OptiTech Automation

Ours is published and flat within your plan: £599 a month plus £249 setup covers up to ten on the tools, and Growth at £1,749 covers up to twenty-five. Every tier is on the pricing page in pounds.

You can price the whole decision, including setup, before anyone has your phone number.

What Commusoft is genuinely good at

Credit first. Commusoft is a deep, mature platform, strongest where a business runs recurring service contracts with a proper office team behind it. Gas and heating firms with planned maintenance portfolios have run on it for years, and the depth is real.

If that is your business, it belongs on your shortlist, and this page will not pretend otherwise. The honest question is whether you are the business it says it is built for.

Six or more staff, by their own description

Commusoft’s own site says it is specifically designed for businesses with 6 or more staff, checked July 2026. That is a useful piece of honesty, because it tells you the product assumes office capacity you may not have.

OptiTech Automation centres on the band around and below that line: the owner with a couple of vans up to about 25 on the tools, who does not have a back office to feed a big system. The software does the admin, because there is nobody else to.

The price on a call against the price on a page

To learn what Commusoft costs, you schedule a call. That is a deliberate sales design, and plenty of good companies use it. It also means you cannot compare numbers on your own time. Checked July 2026, no prices are published.

Ours is public: £599 a month plus £249 setup on Standard for up to ten on the tools, £1,749 on Growth to twenty-five, per plan rather than per user, on 30-day rolling terms with no exit fees. We publish because the owner we serve buys in the evening, after the vans are back, not in a scheduled discovery call.

Booking-first against workflow-first

Commusoft is a workflow platform: the job exists, and the software manages it well. OptiTech Automation starts before the job exists. Your customer books a real slot online and pays a deposit at the moment of booking, by card, into your own Stripe account. The money never touches OptiTech Automation.

Then the job is offered to the best available worker by the auto-dispatch engine, the worker runs it from the offline-first app, and completion raises a draft invoice into Xero through the two-way sync. The owner watches it happen rather than making it happen.

What £599 includes, so the call is not needed

Standard includes the booking page, the deposit engine that captures a card payment at the moment of booking into your own Stripe account, auto-dispatch with the owner keeping final say, the offline-first worker app, two-way Xero sync raising draft invoices on completion, and one-click export of all your data. The £249 setup covers the founder building it with you.

That list is the whole pitch. If it reads thinner than Commusoft’s feature tour, that is deliberate. We build for the owner who needs the diary, the deposits and the dispatch to run themselves, not for the office that wants a hundred configurable workflows.

The switch, honestly

Moving operations software is a real decision, and we will not pretend it is frictionless. Your customer and job history exports and imports, setup takes days rather than a programme, and the founder does it with you personally.

Your card is authorised at signup but nothing is charged until you go live. And if you get into the detail and Commusoft fits your service-contract world better, we will tell you before you spend a pound.

Honest advice

Who should stay where

Stay with Commusoft if

  • You have 6 or more staff, an office team, and heavy recurring service contracts. That is who they say they built it for.
  • You need deep planned-maintenance and contract workflows more than you need self-serve booking.
  • You are comfortable with a sales-led evaluation and a contracted licence.

Move to OptiTech Automation if

  • You want to know the price today, without a call.
  • You want customers booking online with the deposit taken automatically at booking.
  • You are a couple of vans to about 25 on the tools and the admin lands on you.
Straight answers

Questions owners ask about switching from Commusoft

Commusoft is a deep workflow platform that its own site says is designed for businesses with 6 or more staff, sold through a scheduled call. OptiTech Automation is booking-first for teams from a couple of vans to about 25: the customer books online, the deposit is taken at that moment into your own Stripe account, and the job is offered to the right worker automatically.

Yes. OptiTech Automation publishes every tier: Standard is £599 a month plus £249 setup for up to ten on the tools, on 30-day rolling terms, and Growth at £1,749 covers up to twenty-five. Commusoft names three plans but publishes no numbers; you schedule a call to hear them (checked July 2026).

It does not say publicly. The plans page names Go Paperless, Customer Journey and Automation and asks you to schedule a call for numbers (checked July 2026). If you want a price without a sales call, ours is public: £599 a month plus £249 setup on Standard.

Commusoft itself says it is specifically designed for businesses with 6 or more staff (their site, checked July 2026). If that is you, and you run heavy service contracts with an office team, it deserves a look. If you are smaller, or you want booking-first with the deposit taken at booking, that is the gap we built for.

We take them earlier. A card deposit is captured automatically at the moment of booking via Stripe, into your own account, before any invoice exists. Nobody has to remember to request it.

Yes. Set up your booking page and watch the deposit engine and auto-dispatch run before you commit. Your card is authorised at signup, but your subscription is not charged until you go live.

See the numbers for yourself

Our pricing is public, the worth-it calculator does your own sums in about two minutes, and the call is 15 minutes with the founder, not a sales team.