No-lock-in trade software pledge, six things in writing.
This isn't a marketing page. It's the contract clause every paying customer signs. If we break it, you have a legal cause to walk and get a refund pro-rated to the day.
- 01
You can leave the day you want to.
Cancel anytime with 30 days written notice. No exit fees, no lock-in, no notice penalties. Written into your contract.
- 02
Your data is yours.
Your data exports as CSV files from your own settings page, any time: bookings, customers, workers, payments and your worker invoices. We never hold your data hostage.
- 03
No bolt-ons.
The price you see is the price you pay. Stripe Connect included on day one. Not "starts at" or "plus add-ons".
- 04
A named person stands behind your support.
A named person stands behind your support. You can always reach a real human, and Cristian is answerable for the answer you get.
- 05
Founding rates are locked.
If you join in the founding-member window, your price stays fixed for as long as you keep your account active. Future price increases never touch your account.
- 06
Sole-trader-led.
No outside investors pushing us to bolt on features that pad the price or clutter your day. No boardroom deciding to squeeze you once you are locked in. One person, accountable, with their name on it.
If OptiTech Automation cannot continue
OptiTech Automation is run by Cristian Moise-Putanu as a sole trader. Clause 12.12 of the Business Owner Terms and Conditions sets out what happens if he dies, suffers long-term incapacity, or the business permanently stops.
Business owners are given a minimum of 30 days’ written notice where advance notice is possible, and a full export of their data is provided to every active business owner during that period.
Subscription fees stop being collected from the date of that written notice. Where no advance notice is possible, any prepaid period is refunded pro rata.
Those obligations are personal to Cristian Moise-Putanu and, to the extent legally possible, bind any legal representative or successor in title of the business.
The Terms also advise you to keep your own backup export at regular intervals using the platform’s export function. Clause 11.3 covers the ordinary case: on termination, a full export of your data in CSV or PDF format follows your written request, aimed at the next business day and promised within five business days at the latest.
The contract says what the page says.
We send the full T&Cs (with the Pledge in clause 4) before any commitment. Plain English.
Keep reading: the flat monthly price you actually pay · how your data is kept safe by default · why one accountable founder signs this pledge