Contact OptitechAutomation
I read every message. Reply within 12 hours UK weekdays. Weekends off. If you contact OptitechAutomation, you are contacting Cristian directly — no support queue, no chatbot, no offshore call centre. From Torbay, Devon.
Three direct lines to Cristian.
All three land in the same inbox. All three are read personally by the operator running OptitechAutomation. No screening, no triage, no AI summary.
Book a 20-min call
The fastest route. Calendly opens on the booking modal — pick a slot UK hours Tue-Fri. Cristian rings you. No sales script. No deck.
Book a call now →Reply within 12 hours UK weekdays. Weekends off. I read everything personally.
hello@optitechautomation.co.ukPost
For contracts, legal correspondence, or official notices. Slower but it gets there.
OptitechAutomation (Cristian Moise, Sole Trader)
Torquay TQ2
Devon, United Kingdom
UK hours. Weekends off.
I want to be honest about this. OptitechAutomation is one operator. I'm available UK hours, Monday through Friday. Weekends off, mostly. Bank holidays off. If something genuinely critical happens — a Stripe webhook stuck, a booking page down, a customer's data corrupted — the alerts surface to me by SMS regardless of the time, and I respond. But for "I have a question about the Xero integration on a Saturday afternoon," it'll wait until Monday morning.
Monday to Friday
09:00 — 18:00 UK. Reply within 12 hours, usually within 4. Sales calls Tuesday through Friday, 10:00 — 16:00, 20-minute slots booked on the calendar.
Weekend & bank holiday
Email is monitored for critical alerts only. Reply within 24 hours for genuinely urgent customer-facing issues. For everything else, Monday morning.
Out-of-office cover
If I'm on holiday (rare, max two weeks/year and signposted 30 days ahead in the dashboard), an automated escalation routes urgent alerts to one of the contract engineers on retainer. For non-urgent contact, the auto-reply gives you a return-by date.
The five things most messages are about.
Roughly, the contact OptitechAutomation inbox splits across five categories. None of them are gated. All five land at the same address.
Sales / pre-purchase
"Is OptitechAutomation right for my trade?" "Can you migrate from Jobber?" "What's the realistic timeline to go-live?" These are best handled on the discovery call — book it directly. Email works too if a call feels heavy.
Support (existing customer)
"My Xero sync stopped." "A booking didn't show in the dashboard." "An engineer's app keeps crashing." Email or the in-platform support widget. Average response is 18 minutes during UK hours.
Migration help
Coming from Checkatrade, Jobber, Tradify, ServiceTitan, Commusoft, or BigChange. Email with the platform name and rough scale of your operation; I'll come back with a realistic migration plan inside 24 hours.
Press & partnership
Journalism, trade-press, university research, partnership inquiries (Xero, Stripe partner ecosystem, etc.). Email with a one-paragraph framing. I respond to nearly all journalism approaches.
Other
Including cold pitches, vendor inquiries, recruitment approaches. All read by Cristian, most politely declined. Recruiters: I am not hiring. Vendors: please don't.
Registered company details.
Trading as Cristian Moise (Sole Trader, UK).
Not VAT-registered (under UK threshold).
ICO registration: ZAXXXXXX
Registered office: Torquay TQ2, Devon, United Kingdom
Registered for: trades booking software, UK
Currently trading as a UK sole trader. Limited company registration planned post-launch.. For pre-contract due diligence, request a current company-search via Companies House Beta and we'll guide you to the live record.
Book the twenty-minute call.
The discovery call is the fastest way to find out if OptitechAutomation is the right platform for your trade. UK hours, Cristian answers personally from Torbay, Devon. No sales script.