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Legal · England and Wales · Plain English

Legal hub

Last updated: 21 June 2026

All OptiTech Automation policies are listed here. Click any document to read the full text. If you have a question not answered by these documents, email legal@optitechautomation.co.uk.

ICO registration: ICO registration confirmed — fee paid 21 June 2026. Registration reference number to be published here within 10 days of receipt.
Solicitor review: These documents are drafted to UK commercial standard and are in the process of solicitor review. They are binding in their current form. We will update the effective date when solicitor review is complete.

All Users

These documents apply to everyone who visits optitechautomation.co.uk or uses any OptiTech Automation service.

Privacy PolicyEffective 21 June 2026

How we collect, use, and protect your personal data. Covers Business Owners, Workers, and Customers separately. UK GDPR-compliant three-party notice.

Cookie PolicyEffective 21 June 2026

What cookies we use, why we use them, and how to manage your preferences. Strictly necessary cookies only by default.

Website Terms of UseEffective 21 June 2026

Rules for using this marketing website (optitechautomation.co.uk). Covers acceptable use, intellectual property, accuracy, and liability.

Business Owners

These documents govern the relationship between OptiTech Automation and subscribing trade businesses.

Business Owner Terms & ConditionsEffective 21 June 2026

The full platform subscription agreement. Includes The Pledge (Clause 4), Employment Status Schedule (Clause 6), and Data Processing Schedule (Schedule 1). England and Wales.

Acceptable Use PolicyEffective 21 June 2026

What you can and cannot do on the OptiTech Automation platform. Applies to Business Owners, Workers, and all platform users.

AI Use PolicyEffective 21 June 2026

How AI-assisted features work on the platform, what data is used, accuracy limitations, and your rights.

Refund PolicyEffective 21 June 2026

How subscription refunds work. Includes the Onboarding Investment refund window and The Pledge pro-rated refund remedy.

Workers

These documents apply to workers who use the OptiTech Automation worker mobile application.

Worker Platform TermsEffective 21 June 2026

The terms workers accept when accessing the OptiTech Automation worker app. Covers data use, GPS tracking, certifications, and acceptable use.

Whistleblowing PolicyEffective 21 June 2026

How to report concerns about illegal activity, safety failures, or unethical conduct safely and confidentially.

Customers

These documents apply to consumers who book trade services through a Business Owner's OptiTech Automation-powered booking page.

Customer Booking TermsEffective 21 June 2026

Rights and obligations when booking a trade service through an OptiTech Automation-powered page. Covers deposits, cancellations, and complaints.

Customer Account TermsEffective 21 June 2026

Additional terms for customers with a registered account. Covers saved preferences, booking history, and account management.

CMS Team

These documents apply to content editors who have access to the OptiTech Automation content management system.

CMS Editor AgreementEffective 21 June 2026

Terms for authorised content editors. Covers editorial standards, accuracy obligations, data handling, and access revocation.

Company Commitments

Statutory and voluntary commitments published by OptiTech Automation.

Modern Slavery StatementEffective 21 June 2026

Our commitment to identifying and preventing modern slavery, forced labour, and human trafficking in our operations and supply chain.

Anti-Bribery PolicyEffective 21 June 2026

Zero tolerance for bribery and corruption. Covers the Bribery Act 2010 obligations and how to report concerns.

Legal contacts

For any legal query, please use the appropriate email below: