Legal hub
Last updated: 21 June 2026
All OptiTech Automation policies are listed here. Click any document to read the full text. If you have a question not answered by these documents, email legal@optitechautomation.co.uk.
Jump to: All Users · Business Owners · Workers · Customers · Company Commitments
Document history
The version and the date each document states on its own page, so the paper trail can be checked without asking us for it.
- Business Owner Terms and Conditions: Version 3.4, last updated 14 September 2026
- Privacy Policy: Version 2.5, last updated 14 September 2026
- This legal hub: last updated 21 June 2026
- Earlier Business Owner Terms: Version 3.3 effective 3 September 2026 · Version 3.2 effective 7 July 2026 · Versions 3.0 and 3.1 effective 6 and 7 July 2026
- The first published set: Version 2.0, Effective 1 July 2026 · Issued 21 June 2026
Read the full policy version history
All Users
These documents apply to everyone who visits optitechautomation.co.uk or uses any OptiTech Automation service.
Privacy PolicyEffective 21 June 2026
How we collect, use, and protect your personal data. Covers Business Owners, Workers, and Customers separately. UK GDPR-compliant three-party notice.
Data protection complaintsEffective 15 September 2026
How to complain if you think we handled your personal data wrongly, who answers, and by when. You can also go to the ICO at any time.
Security and trustEffective 15 September 2026
The security measures actually in place: where your data sits, how each business is kept apart at the database level, who can see what, payments through Stripe, and how to report a security concern.
AccessibilityEffective 15 September 2026
What we aim for on accessibility, what we know is not yet right, and how to ask for an adjustment if something does not work for you.
Cookie PolicyEffective 21 June 2026
What cookies we use, why we use them, and how to manage your preferences. Strictly necessary cookies only by default.
Website Terms of UseEffective 21 June 2026
Rules for using this marketing website (optitechautomation.co.uk). Covers acceptable use, intellectual property, accuracy, and liability.
Business Owners
These documents govern the relationship between OptiTech Automation and subscribing trade businesses.
Business Owner Terms & ConditionsEffective 21 June 2026
The full platform subscription agreement. Includes The Pledge (Clause 4), Employment Status Schedule (Clause 6), and Data Processing Schedule (Schedule 1). England and Wales.
Acceptable Use PolicyEffective 21 June 2026
What you can and cannot do on the OptiTech Automation platform. Applies to Business Owners, Workers, and all platform users.
AI Use PolicyEffective 21 June 2026
How AI-assisted features work on the platform, what data is used, accuracy limitations, and your rights.
Refund PolicyEffective 21 June 2026
How subscription refunds work. Includes the Onboarding Investment refund window and The Pledge pro-rated refund remedy.
Workers
These documents apply to workers who use the OptiTech Automation worker mobile application.
Worker Platform TermsEffective 21 June 2026
The terms workers accept when accessing the OptiTech Automation worker app. Covers data use, GPS tracking, certifications, and acceptable use.
Whistleblowing PolicyEffective 21 June 2026
How to report concerns about illegal activity, safety failures, or unethical conduct safely and confidentially.
Customers
These documents apply to consumers who book trade services through a Business Owner's OptiTech Automation-powered booking page.
Customer Booking TermsEffective 21 June 2026
Rights and obligations when booking a trade service through an OptiTech Automation-powered page. Covers deposits, cancellations, and complaints.
Customer Account TermsEffective 21 June 2026
Additional terms for customers with a registered account. Covers saved preferences, booking history, and account management.
CMS Team
These documents apply to content editors who have access to the OptiTech Automation content management system.
CMS Editor AgreementEffective 21 June 2026
Terms for authorised content editors. Covers editorial standards, accuracy obligations, data handling, and access revocation.
Company Commitments
Statutory and voluntary commitments published by OptiTech Automation.
Modern Slavery StatementEffective 21 June 2026
Our commitment to identifying and preventing modern slavery, forced labour, and human trafficking in our operations and supply chain.
Anti-Bribery PolicyEffective 21 June 2026
Zero tolerance for bribery and corruption. Covers the Bribery Act 2010 obligations and how to report concerns.
Legal contacts
For any legal query, please use the appropriate email below:
- Legal queries: legal@optitechautomation.co.uk
- Privacy and data protection: privacy@optitechautomation.co.uk
- General enquiries: hello@optitechautomation.co.uk