Policy Version History

Business Owner Terms & Conditions (current text)

Version 3.3 (3 September 2026), the "what is sold" update: adds the Start-up Stage and Empire to 3.1 and fixes the Fees to the pricing version recorded with your acceptance; makes the Service Level Agreement part of the terms (2.6); states that the platform's AI features are assistive tools, not agents (2.7); aligns 3.3 and 3.5 with the published site text including the Build Day promise; widens the entire-agreement clause (12.5); adds Schedule 2 naming every plan, add-on and feature that money changes hands for, including the 0% platform commission promise.

Business Owner Terms & Conditions (current text)

Version 3.2 (7 July 2026), a clarity-and-balance update: confirms the business-to-business basis while preserving non-excludable statutory rights; defines "Business Day"; reconciles the founding rate-lock with VAT; adds subscription-contract transparency (3.9); makes the support Pledge and the data-export commitment realistic; collects acceptable-use responsibilities in one place (5.10); adds a licence for aggregated, de-identified data (8.5); rebalances liability both ways with an IP indemnity and a service warranty; adds suspension rather than termination (11.2A); adds assignment on a sale of the business (12.14).

Business Owner Terms & Conditions (current text)

Version 3.1 (7 July 2026) completed the sub-processor list (Clause 7.4 and Schedule 1), added the ICO registration number (C1963975), and corrected the description of AI use (Anthropic and Groq provide AI inference; the dispatch engine is rule-based, not AI).

Business Owner Terms & Conditions (current text)

Version 3.0 (6 July 2026) corrected the "Onboarding Investment" definition; expanded Clause 3.5 with the refund position and consumer-cancellation fallback (CCR 2013 regs 36 to 37); added Clause 5.8 (your business, your content, your compliance) and indemnity limb 10.6(f).

Business Owner Terms & Conditions

First public version under Cristian Moise-Putanu sole-trader trading name. 12-clause Platform Subscription Agreement (England & Wales). Key provisions: The Pledge (Clause 4, contractually binding and enforceable); Employment Status Schedule (NMW Act 1998, RTW eVisa digital check, Gas Safe Reg. 3, NICEIC/NAPIT Part P, EL Insurance £5m min, IR35 Ch.10 ITEPA 2003, CIS Finance Act 2004, RIDDOR 2013); Art. 28 UK GDPR Data Processing Schedule; TUPE notification clause (12.13); Insolvency continuity (12.12); 60-day notice for substantive changes with exit right; SLA at 99% target (Clause 2.6).

Privacy Policy

Three-party UK GDPR model. OptiTech Automation is Controller for its own operations and Processor for Business Owner-generated data. Eight sub-processors listed (Vercel, Supabase, Stripe, Xero, Resend, Twilio, Mapbox, Anthropic). GPS location data: 90-day maximum retention after job completion with auto-purge. DPIA referenced for location tracking and Keith automated dispatch (Art. 35 UK GDPR). ICO registration confirmed (fee paid 21 June 2026; reference to be published within 10 days). UK Data Protection Framework extension applies to US sub-processors.

Worker Platform Terms

First published version. Keith automated dispatch characterised as executing Business Owner-configured rules (not OptiTech Automation direction), which preserves employment status clarity. Art. 22 UK GDPR safeguard: worker right to request human review of dispatch decisions from the Business Owner. eVisa digital share-code RTW check mandatory from 31 December 2024. RIDDOR 2013 reporting obligations included.

Customer Booking Terms

First published version. CCR 2013 compliant: 14-day cooling-off right, all 14 pre-contract information items, Schedule 3 model cancellation form (all required fields). CRA 2015 s.49 (care and skill) and s.62 (unfair terms) compliant. ADR: CEDR and Ombudsman Services named. DMCC 2024 digital market conduct notice. Online dispute resolution: EC ODR platform link included.

Cookie Policy

First published version. PECR 2003 compliant. Strictly necessary cookies (session management, CSRF) set without consent. Analytics cookies (Vercel Speed Insights) opt-in only via first-visit consent banner. Preference persisted in localStorage for 12 months.

AI Use Policy

First published version. Art. 22 UK GDPR obligations: Business Owner is Data Controller for worker dispatch decisions; customers notified of AI-assisted pricing; workers have right to request human review from Business Owner. Anthropic DPA covers UK data processing. AI-generated content disclosure. Opt-out mechanism described.

Acceptable Use Policy

First published version. Computer Misuse Act 1990, PECR 2003, UK GDPR Art. 5. Applies to Business Owners, Workers, and Customers. Covers prohibited conduct, content standards, and enforcement including suspension and termination.