Safe practices · UK GDPR · operator-led

UK GDPR trade software, built safe by default.

How we keep your business, your customers, and your data safe — in writing, not just in marketing.

  1. 01

    Your data is yours — and protected

    OptiTech Automation operates in accordance with the UK GDPR and Data Protection Act 2018, hosted on secure EU servers. Export everything — bookings, customers, jobs, invoices — to CSV or PDF in one click, any time. We never sell your data or your customers' data.

  2. 02

    Your team gets exactly the access their role needs — nothing more

    Every team member gets their own login and only the powers their role needs. Contributors draft, editors edit their own work, a manager reviews before anything goes live, and every account change is written to an audit log.

  3. 03

    Payments handled by regulated providers

    Payment is taken at booking through Stripe, an FCA-authorised payment processor — either in full, or as a deposit authorised on the card. OptiTech Automation never holds your funds, and disputes go through Stripe, not us.

  4. 04

    No lock-in, ever

    The Pledge is a binding contract clause: cancel any time with 30 days' notice, no exit fees, your data in your hand. If we break it, you can walk and recover pro-rated fees.

  5. 05

    Customer privacy by design

    When customers book through your page, you are the data controller and we are the processor. Strictly-necessary cookies only by default; functional cookies require opt-in. No third-party ad tracking.

  6. 06

    One operator, accountable

    Built and run by one named solopreneur in Torquay, Devon. Plain-English contracts, no outsourced ticket queue, and a real person answerable for every decision.

Questions about safety or your data?

Ask the operator directly — no sales script, no ticket queue.