Plumber Booking Software UK — No Contracts, No Per-Lead Fees
It's 7pm on a Sunday. A boiler's leaking through a kitchen ceiling in Paignton. Your two engineers are on the road, the answer-phone is full, and somewhere on Checkatrade a homeowner is paying £45 for a "verified" plumber they've never met. OptitechAutomation is plumber booking software UK plumbers actually use — slot booking, SMS confirmations, Xero from day one, and the customer is yours, not the marketplace's.
- ✓ Flat £599/mo
- ✓ No exit fees
- ✓ Offline worker app
- ✓ Xero two-way sync
Paying £1,800 a year to compete with yourself.
We talked to 27 plumbers across the South West before writing a line of code. The pattern was identical. Checkatrade takes £1,800 a year and sells the same job to your three nearest competitors. Jobber is priced in dollars, talks about "QBO," and doesn't know what a CP12 is. Tradify is fine until you grow past three vans and the calendar starts dropping calls. The lads on the road don't care about any of this — they want a job list on their phone that works in a cellar. The owner wants a dashboard that shows the week without ringing the office. That's what plumbing job management software should do, and that's what we built.
You stop renting your customers
Checkatrade owns the booking page. We give it back. Your domain, your branding, your list. When you leave, you take it with you.
Built for plumbing, not "field service"
Boilers, gravity tanks, combi swaps, S-plan to Y-plan conversions, Gas Safe records. Specific to the trade, not a generic CRM.
No contract longer than a month
Cancel from the dashboard. No phone call, no notice period, no retention script. Your data exports to CSV in one click.
Migration from Tradify — what it actually looks like
Tradify gives you a CSV export. We import it. Cristian sits with you on a screen-share through the first three real bookings to make sure nothing's missed. Most plumber migrations land between Friday afternoon and Sunday night. You're live on Monday.
Five emergencies, three services, two CP12s. One calendar.
A real plumber's week is a 7am leak in Brixham, a boiler service in Newton Abbot at 10, a power flush in Totnes after lunch, then back to the office to invoice. Plumber booking software has to handle that without three different apps. Good plumber booking software assigns by post-code distance, qualification, and reliability score — so the bloke nearest goes first, and the one chasing his cap goes last.
Slot booking the customer can see
Real-time availability on your booking page. A homeowner picks a slot at 11pm on a Sunday and pays an £87 deposit. The slot's locked. No back-and-forth, no missed messages, no tyre-kicker bookings.
SMS confirmations and reminders
Auto-send the night before. Auto-send when the engineer's 20 minutes out. Customer hits "I'm in" or "reschedule" — no chase calls from the office.
Engineer mobile app, properly offline
Steel-framed flats in Plymouth eat phone signal. So do cellars and crawl spaces. The OptitechAutomation mobile app saves the job notes, the photos, the customer signature locally and syncs when signal returns. Your dashboard shows what's pending sync.
Gas Safe compatible certificates
Tag a Gas Safe record number, attach the photo of the cert, and it lives on the customer record forever. CP12 reminders go out automatically a month before they expire — landlords come back without anyone chasing.
Reliability scoring
Every job a worker completes on time pushes their score up. Late or missed jobs push it down. The auto-allocation engine picks the highest score first. At zero, the worker is benched until the owner reviews — no quiet drift in service quality.
Your accountant stops typing invoices out of a notebook.
Two-way Xero sync from day one. Not a paid bolt-on, not a one-way CSV export your bookkeeper has to reconcile by hand. When the engineer marks the job complete on his phone, the invoice goes to the customer and lands in Xero in the same minute. Stripe and GoCardless take card and direct-debit payment. The bookkeeper sees the lot reconciled before Friday. This is the bit other plumbing job management software gets wrong — they tack accounting on as an afterthought. We started with it.
£599 a month. That's it.
Three tiers, all in GBP, all flat. Standard at £599/mo covers up to 5 workers and ships every feature a working plumber needs — real-time booking, owner dashboard, mobile worker app, Xero. Growth at £1,749/mo unlocks the auto-allocation engine and the bidding pool for shops with 6 to 25 engineers. Dominator at £3,599/mo lifts the worker cap and adds AI route optimisation. No setup fee for the first trade in your UK county. Cancel any month, one click. The contrast with Checkatrade's £1,800/year base fee plus per-lead charges is on purpose.
Standard — up to 5 workers. All the booking-software basics, GBP flat. No card to start.
Growth — up to 25 workers, bidding pool, bi-weekly review with the operator.
Dominator — unlimited workers, AI route optimisation, white-glove onboarding.
I'm Cristian, in Torbay, Devon. I built plumber booking software because I watched a mate's plumbing shop go under paying £1,800 a year to Checkatrade for leads his cousins were also bidding on.
He had 1,400 customers in his Xero. Real customers, real boilers, real recurring annual services. Checkatrade was selling him the same kitchen-tap job four times. By the time he worked it out, he'd lost two years of margin. So we built the opposite: your booking page, your domain, your customer list, your Xero. Flat monthly subscription in GBP. No per-lead fees. No exit fees. Your data exports on the day you cancel, in CSV and PDF, in one click. I run this from Torbay, supervising every business on the platform — when something matters in the dispatch, I see it before you do.
If you're a UK plumber running 1 to 30 workers and you're sick of paying for your own leads, book the 20-minute call. No sales script, no card needed. If we're not the right fit I'll tell you on the call and point you at someone who is. Talk soon.
Book the 20-minute call →More for UK trade owners.
Checkatrade alternative →
The £1,800/year math, how to leave, what to do next.
Jobber UK alternative →
GBP pricing, VAT, CIS — built for British trades, not North America.
Gas engineer software →
CP12, LGSR, Gas Safe digital certs. For plumbers who also do gas.
Pricing →
Three tiers, GBP flat. First trade in your county pays no setup.
Twenty minutes. No sales script.
We'll ask about your plumbing shop, your team, your week. If we're not the right fit we'll tell you who is. Then we'll send the 25-question intake form the same afternoon.