Scenario 02 · Growth tier
The growing contractor
Deposit protection, designed to cut no-shows
The common problem
A high no-show rate from price-shopping customers, and hours each week lost to empty call-outs. Quote-to-book conversion dragging.
What the system does
Deposit-protected bookings filter for committed customers. Workers who repeatedly flake lose access to the high-value jobs. A disclosed, consented holding fee covers a wasted slot.
The honest note
The model, not a measured case. The £87 holding fee is a configurable default — disclosed at booking with the customer's consent, refundable on 24h notice. Bring your numbers and we'll model your own no-show cost.